t897's Privacy Policy — Your Data, Your Rights
Your personal information is always protected on the t897 platform. We ensure your privacy through SSL encryption and strict data protection practices.
1. Introduction & Scope
This Privacy Policy is prepared and published by the authority operating the t897 platform. This document applies to all users, including players from Bangladesh, who use the t897 website, mobile app, or any related services.
t897 places the highest priority on protecting your personal information. By creating an account, logging in, or using any service on our platform, you are considered to have fully accepted the terms set out in this Privacy Policy. You are therefore encouraged to read this policy carefully.
This policy may be updated from time to time. For any significant changes, we will notify you by email or through a notice on the platform. Your continued use of the platform after a change takes effect will be treated as acceptance of the updated policy.
2. What Information We Collect
To make your experience on the t897 platform safe, reliable, and relevant, we collect the following categories of information:
2.1 Registration & Identity Information
- Full name and date of birth (for age verification — only users aged 21 and above may use the platform)
- Email address and mobile number
- Username and password (stored in encrypted form)
- Current residential address and nationality
2.2 Identity Verification (KYC) Information
- National ID card (NID) or a copy of passport
- Bank or mobile banking account verification documents where required
- Selfie or live face verification photo (where applicable)
2.3 Financial Transaction Information
- Deposit and withdrawal amounts and timestamps
- Records of transactions made via bKash, Nagad, Rocket, or bank transfer
- Mobile wallet number or partial bank account details (full details are not stored for security reasons)
2.4 Technical & Usage Information
- IP address, device type, and operating system
- Browser information and session duration
- Logs of which pages or games were visited on the platform
- Information obtained from cookies and similar tracking technologies
3. Purpose of Using Information
t897 uses your information only for the following legitimate purposes. We never collect your personal information unnecessarily or sell it to third parties.
Account Management
Your information is used for registration, login, identity verification, and account security.
Transaction Processing
To successfully complete deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
Fraud Prevention
To detect irregular activity and keep your account and funds secure.
Customer Support
Your information helps resolve your issues quickly and deliver 24/7 live chat support.
Service Improvement
To analyze usage patterns and improve the platform's functionality and experience.
Legal Obligations
Retention of relevant information to meet applicable laws, regulations, and audit requirements.
4. Sharing Information with Third Parties
t897 does not sell, rent, or transfer your personal information to any third party for commercial purposes. However, limited information may be shared with the following parties to deliver specific services:
4.1 Payment Processing Partners
Minimum necessary financial information is shared with bKash, Nagad, Rocket, and bank transfer services to verify transactions. These partners follow their own privacy policies and security protocols.
4.2 Technology & Infrastructure Partners
Gaming software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others) may access user session information to the extent necessary solely for the purpose of managing gameplay.
4.3 Legal Authorities
Relevant information may be provided in response to a lawful order from a competent legal authority or a court order. In any such disclosure, we will always act within our legal obligations and provide only the information that is required.
4.4 Business Restructuring
In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new entity. Even in such cases, the terms of this Privacy Policy will continue to apply.
5. Cookies & Tracking Technologies
The t897 platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help personalize your browsing experience.
5.1 Essential Cookies
These cookies are essential for the core functionality of the platform, such as maintaining login sessions, storing security tokens, and remembering your preferred language. They cannot be disabled.
5.2 Functional Cookies
These cookies are used to remember your preferences and settings, making each visit more convenient for you.
5.3 Analytical Cookies
These cookies collect information to understand which pages are visited most and how users navigate the platform. This information is completely anonymous and is used only to improve the service.
You can control or delete cookies from your browser settings. Please note, however, that disabling certain cookies may cause some features of the platform to not work properly.
6. Data Security Measures
t897 employs industry-standard technical and organizational measures to protect your personal information. Our security framework includes:
- SSL/TLS Encryption: All data transmitted between the platform and your device is protected by 256-bit SSL encryption.
- Password Hashing: Your password is never stored in plain form — it is kept as a one-way cryptographic hash.
- Two-Factor Authentication: An additional verification option is available to enhance account security.
- Security Audits: Regular security assessments are conducted to identify system vulnerabilities.
- Access Controls: Among our staff, only those who need it for their work are granted access to user information.
- Firewall & Intrusion Detection: Advanced security measures are active at the server level.
While we are committed to ensuring the highest level of protection, no one can guarantee complete security when transmitting information over the internet. You also play a role in keeping your account secure — use a strong password and never share it with anyone.
7. Data Retention Period
t897 retains your information only for as long as necessary. Retention periods for different types of information are as follows:
- Account Information: For as long as your account remains active, and for a defined period after closure in accordance with legal requirements.
- Financial Transaction Records: Retained for an extended period for accounting and audit purposes.
- KYC Documents: For a specified period following identity verification, subject to legal obligations.
- Technical Logs: For a limited period for security analysis.
After the retention period expires, data is securely deleted or anonymized so that no individual can be identified.
8. Your Rights
Every user of t897 holds the following rights regarding their own personal information. To exercise these rights, please contact our support team.
To exercise any of the above rights, contact us at [email protected]. We will review your request and respond within a reasonable timeframe.
9. Protection of Minors
The t897 platform is strictly for users aged 21 and above. We do not knowingly collect any information from minors.
Age verification is mandatory during the registration process. If we become aware that a user registered while under the age of 21, that account will be closed immediately and the associated information will be deleted.
If you believe that a minor has provided information on our platform, please contact [email protected] immediately.
10. Changes to This Policy
t897 reserves the right to update this Privacy Policy from time to time. The policy may be revised due to expansion of services, technological changes, or amendments to applicable laws and regulations.
For significant changes, we will:
- Send a notice to your registered email address
- Display a clear notification on the platform
- Update the date of revision on this page
Your continued use of the platform after a change takes effect will be treated as acknowledgment of the revised policy. If you do not agree with any change, please stop using the relevant service and request closure of your account.
We're here for any privacy-related questions
For any questions or requests regarding the protection of your information, please reach out to our 24/7 support team via live chat or email.